Privacy Policy

Send Me Away Travel (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a trip planning request, or otherwise engage with our services.

This policy applies to all information collected through our website at sendmeawaytravel.com and any related services, features, or functionality we offer. By using our site or submitting a trip request, you agree to the collection and use of information as described in this policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services.

We collect information in the following ways:

Information you provide directly:

• Name, email address, and phone number when you submit a trip planning request or contact us
• Travel preferences including destination interests, trip type, travel dates, group size, and budget range
• Special requests or requirements such as accessibility needs, dietary preferences, or accommodation preferences
• Any other information you voluntarily provide in free-text fields or communications with us

Information collected automatically:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on pages, links clicked, and referring URLs
• General geographic location (country and region) derived from your IP address
• Cookie data and similar tracking technologies as described in Section 7

Information from third parties:

• Analytics data from services such as Vercel Analytics to understand site performance and usage patterns
• Information provided by travel suppliers or booking platforms in connection with trip planning services

We use the information we collect for the following purposes:

• To provide trip planning services: Processing your trip request, researching options, preparing personalized recommendations, and communicating with you about your travel plans
• To communicate with you: Responding to inquiries, sending trip proposals, and providing updates related to your request
• To improve our website and services: Analyzing how visitors use our site to enhance user experience and service quality
• To comply with legal obligations: Maintaining records as required by applicable laws and regulations
• To protect our rights and yours: Detecting, preventing, and addressing fraud, security breaches, and other prohibited activities
• With your consent: Any other purpose for which you provide explicit consent at the time of collection

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

We may share your information in the following limited circumstances:

• Travel suppliers and partners: When necessary to research and arrange travel on your behalf, we may share relevant trip details with airlines, hotels, cruise lines, tour operators, and other travel service providers. We share only the minimum information necessary.
• Service providers: We may engage trusted third-party vendors (such as email service providers, analytics platforms, or web hosting services) who process data on our behalf under contractual obligations to protect your information.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
• Legal requirements: We may disclose information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With your consent: We may share information for any other purpose with your explicit prior consent.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Specifically, trip request data is retained for a period sufficient to complete your trip planning engagement and for a reasonable period thereafter for follow-up and record-keeping purposes. Analytics data is retained in accordance with the default retention settings of the third-party analytics services we use.

When personal information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Depending on your location, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Restriction: Request that we restrict the processing of your personal information in certain circumstances
• Data portability: Request a copy of your data in a structured, machine-readable format where technically feasible
• Objection: Object to our processing of your personal information in certain circumstances
• Withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at info@sendmeawaytravel.com. We will respond to your request within 30 days. We may need to verify your identity before processing certain requests.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident and wish to exercise your rights, please contact us using the information above.

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and understand how visitors interact with our content.

Types of cookies we use:

• Essential cookies: Necessary for the basic functionality of our website, such as page navigation and form submission. These cannot be disabled.
• Analytics cookies: Used to collect anonymized information about how visitors use our site, including pages visited and time spent. We use Vercel Analytics for this purpose, which processes data in a privacy-friendly manner.
• Preference cookies: Allow the site to remember choices you have made to provide a more personalized experience.

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, accept or reject specific cookies, and delete existing cookies. Please note that disabling certain cookies may affect the functionality of our website.

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure transmission protocols (HTTPS/TLS), access controls, and regular review of our security practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you believe we have inadvertently collected information from a child, please contact us immediately at info@sendmeawaytravel.com and we will take prompt steps to delete such information.

Our website may contain links to third-party websites, including travel booking platforms, supplier sites, and other resources. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites, and we encourage you to review the privacy policies of any third-party site you visit.

The presence of a link to a third-party site does not constitute our endorsement of that site's content, products, or privacy practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or for other operational reasons. When we make material changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@sendmeawaytravel.com
• Website: sendmeawaytravel.com

We take privacy inquiries seriously and will respond to your request within a reasonable timeframe.